Privacy Policy

1. Information We Collect

We collect the minimum necessary information to deliver cost segregation reports, process payments, and improve our services. This may include:

• Personal Information: Name, email address, phone number, billing address.
• Property Information: Uploaded property appraisals, purchase details, and related documents.
• Payment Information: Payment method details and transaction IDs (processed via secure third-party payment providers such as Stripe or PayPal).
• Technical & Usage Data: IP address, browser type, device information, and pages visited.
• Cookies & Tracking Data: Information collected through cookies, pixels, and similar technologies for analytics and advertising.

2. How We Use Your Information

We use your information to:

• Process and deliver your cost segregation report.
• Communicate with you about your order or account.
• Process secure payments.
• Improve our website, services, and customer experience.
• Conduct analytics to understand site usage.
• Deliver and measure advertising and retargeting campaigns.
• Comply with legal and regulatory obligations.

We do not sell your personal information.

3. Cookies, Analytics, and Advertising

We use cookies and similar technologies for site functionality, analytics, and advertising. These may include:

• Analytics Tools (e.g., Google Analytics) to measure traffic and site performance.
• Advertising & Retargeting Tools (e.g., Google Ads, Facebook Pixel, LinkedIn Insight Tag) to show relevant ads on other websites or platforms.
• Email Marketing Tools (e.g., Mailchimp, ActiveCampaign) if you opt in to our mailing list.

You can manage cookies through your browser settings. Disabling cookies may impact some site features.

4. Sharing Your Information

We share your information only with:

• Service Providers that help operate our business (e.g., AWS for hosting, Stripe/PayPal for payments, Google for analytics).
• Legal Authorities when required to comply with applicable laws or court orders.
• Professional Advisors (e.g., accountants, attorneys) for legitimate business needs.

All service providers are contractually obligated to protect your data and use it only for their assigned purpose.

5. Data Retention

We retain your personal and property data for as long as necessary to:

• Provide your report and related services.
• Meet legal, tax, and audit requirements.
• Allow limited re-access to past reports.

You may request deletion of your data at any time (see Section 7).

6. Data Security

We use commercially reasonable safeguards, including encryption in transit and at rest, secure data centers, role-based access controls, and regular security checks.

While we take strong measures to protect your data, no online system is 100% secure. You are responsible for protecting your own device and login credentials.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of targeted advertising.
• Withdraw consent for optional uses of your data.

To exercise these rights, contact us at support@RentalWriteOff.com. We may verify your identity before fulfilling your request.

California Residents: We comply with the California Consumer Privacy Act (CCPA/CPRA) and will honor all applicable rights requests.

8. Children’s Privacy

Our services are not intended for anyone under 18 years old. We do not knowingly collect personal information from minors. If we discover that we have received such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on our website with a new “Last Updated” date. If we make material changes, we may also notify you by email or through our site.

10. Contact Us

RentalWriteOff LLC
Email: support@RentalWriteOff.com